Shipping

Shipping Policy

This builch page explains processing, delivery, and tracking in a store-specific format.

delivery area at builch
Orders can be shipped only to addresses within the United States. Standard shipping is free.

delivery issues at builch
For a delivery problem shown by tracking, or if an order arrives damaged or incomplete, contact Support@builch.shop or 402-803-8939. We will work with the carrier and provide an appropriate resolution under our Refund Policy.

How builch handles returns after delivery
Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, builch also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.

Our approach at builch to tracking and addresses
Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.

Our approach at builch to processing and transit
We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.

Merchant Information
Business name: builch
Brand name: builch
Email: Support@builch.shop
Phone: 402-803-8939
Physical address: 1410 Cornhusker Hwy, Lincoln, Nebraska, 68521, United States